Needle

Needle

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Automation
October 13, 2025
Needle is an AI-powered Knowledge Threading™ platform designed to help teams work smarter by automating workflows, surfacing insights, and connecting data across multiple tools.
Needle is an AI-powered Knowledge Threading™ platform designed to help teams work smarter by automating workflows, surfacing insights, and connecting data across multiple tools.

Needle is an AI-powered Knowledge Threading™ platform designed to help teams work smarter by automating workflows, surfacing insights, and connecting data across multiple tools. It solves one of the biggest productivity challenges faced by modern teams—information silos. Instead of wasting time searching for files or updates across Slack, Google Drive, Notion, or Jira, users can rely on Needle’s intelligent system to instantly find, summarize, and act on the right information.

At its core, it combines agentic workflows and semantic AI search to create a unified workspace. Users can simply describe a workflow in natural language, and it builds it automatically—connecting logic, tools, and data sources without requiring code. Its retrieval-augmented generation (RAG) capabilities ensure accurate, context-aware responses by pulling from fresh and synced data across connected applications. Through its Chat with Actions feature, users can go beyond asking questions—they can update records, send emails, or trigger workflows directly from the chat interface.

It supports one-click integrations with popular tools like Slack, Google Drive, Notion, Jira, GitHub, and Zendesk, allowing seamless data access and workflow automation. Its granular access controls maintain strict data security, ensuring that only authorized users can view or edit specific information. Teams can also embed Needle’s intelligent chat widget on websites or deploy AI assistants in Slack to handle queries and automate everyday operations.

The platform caters to a wide range of use cases including sales intelligence, customer support, HR, legal, DevOps, and content teams. Whether it’s streamlining customer service, automating repetitive sales tasks, or simplifying internal documentation, it helps teams achieve up to 10× productivity gains.

With a user-friendly interface, multilingual support, and powerful APIs for developers, it bridges the gap between human collaboration and AI automation. Users can start for free or book a demo to explore its capabilities further. Backed by positive testimonials highlighting its speed, usability, and simplicity, Needle stands out as an essential tool for organizations aiming to unlock the true potential of their knowledge assets and create efficient, AI-driven workflows.

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