Spryngtime

Spryngtime is an innovative AI chatbot that assists businesses by promptly and accurately addressing customer queries. It intelligently taps into a company's knowledge, utilizing both external sources like Zendesk and internal documentation. By doing so, it efficiently delivers clear and concise answers, saving time and boosting conversion rates. Straight out of the box, it can address 30-70% of customer questions. With top-notch security features, customer data is kept safe through advanced encryption technology. Additionally, Spryngtime seamlessly integrates with payment processing and order tracking systems. Its array of features includes auto-documentation of answers, message drafts for review, and accessing past support and chat history. The chatbot is compatible with popular platforms like Slack, Intercom, Discord, and email. Businesses can confidently focus on essential tasks while ensuring excellent customer support through this user-friendly and efficient tool.